IAM is evolving from traditional, on-premises solutions towards IDaaS (Identity as a Service), supporting the changing requirements to IAM as well as to deploying and operating IAM solutions.

This white paper looks at how to plan for IAM modernization, the alternative paths, and the role IGA to ITSM integration plays in IAM modernization.

It also looks at why customers are opting for Clear Skye IGA solutions built natively in ServiceNow, and how this fits into the need for IAM modernization.