Overview
As a HITRUST certified healthcare provider, Premise Health needs to meet stringent standards for controlling access to data across its application estate.
The company needed to automate the process so the identity governance and administration (IGA) team could spend less time on manual tasks and more time on supporting a changing business in challenging times – all without the need for additional personnel or an expensive investment in a complex solution.
Premise Health's legacy governance approach of emails and spreadsheets was manual and time-consuming, taking up to 40 man-hours to complete over the course of three months for more than 100 business applications.
Benefits
Premise Health reduced both the risk and the efforts of its access certification process by implementing Clear Skye IGA on the ServiceNow platform, achieving:
- 75% decrease in person hours dedicated to application reviews
- simplified and standardized operations
- scalable automation of their processes
