Why Identity Programs Break (and How to Fix Them Without Adding Another Tool)

White Paper

white-paper-cover-the-process-gap

Discover the 5 process gaps holding back most identity programs — and the simple, platform-first approach to close them.

Most identity governance programs don’t fail because of the tools.
They fail because the processes don’t match how the business actually runs — especially when IT, HR, and Facilities each operate in silos.

When workflows break, automation only makes the pain faster:

  • Delayed access for new hires and role changes

  • Endless email approvals

  • Spreadsheet-driven audits

  • Missed compliance deadlines

The good news: If your organization already runs critical business processes on a platform like ServiceNow, you may already have everything you need to fix it — without adding another tool.

In this free white paper, you’ll learn:

  • The hidden costs of process misalignment — and why integrations aren’t the same as alignment

  • The 5 process gaps that slow down even mature identity programs

  • How to unify workflows across IT, HR, and Facilities to improve access, security, and compliance

  • Proven strategies from leading identity teams — including how one organization cut onboarding from days to under 2 hours

Get the White Paper — and start turning identity into a business enabler instead of a bottleneck.